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500.PHTML ERROR PLEASE HELP :( [Answered] | Forum

Guven
Guven Nov 22 '13

please help :(

The Forum post is edited by Alia Dec 12 '13
ross Team
ross Nov 24 '13
Topic was moved from General Questions.
Alia Team
Alia Nov 24 '13
Guven, what did you do before errors appeared?
If your site is not live:

1. Delete current "Video" plugin
2. Download new one from Store.
3. Install new plugin

Note: you will lose all videos when deleting the plugin.

If your site is a live one and you can't delete the plugin

1. Roll back any changes you did before the error appeared.
2. Check ow_base_component table of your database. Does it have VIDEO_CMP_UserVideoListWidget ?