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message problem | Forum

Topic location: Forum home » Support » General Questions
tammy harris
tammy harris Aug 2 '14
some users have reported the chat and message not work for certain users 

in chat the loading wheel thing just spins for hours and chat not open 

on send a new chat or open a receive new chat 

the sender end is fine but receiver cant open it 

on the recievers end on try open a new private chat to the person the im caht wont open the message box is all screwed up 


tammy harris
tammy harris Aug 2 '14
may have somthing to do with amount friends   all that have report it have lots friends and 
the button to show online or all in chat does not work as well for lots friends 
tammy harris
tammy harris Aug 2 '14
after hours n hours of try find the problem i found it for some reason the thumb pic is to large on every user thats got the problem  that why the chat window just spins on try load and the new private message box is screwed up 

i have try get the users upload new avatar but same results for that user
the image is still to big for that user and all others are fine 
and the crazy thing is does not happen in explorer only in chrome and firefox 
The Forum post is edited by tammy harris Aug 2 '14
tammy harris
tammy harris Aug 2 '14
i found the problem with image size is compose message plugin 

deactivate it and image riighh size and send private message works but the chat box still wont open for some users
and show only online users button does not work if user has lots of friends

The Forum post is edited by tammy harris Aug 2 '14
Oxwall Türkiye
Oxwall Türkiye Aug 2 '14
The picture does not appear in the message section LFPRs
tammy harris
tammy harris Aug 2 '14
that is how it works it does not put images next to comments in chat 
tammy harris
tammy harris Aug 2 '14
ok the problem with chat box not loading properly seams to be only users who have joined since 1.7 old members chat works fine 
tammy harris
tammy harris Aug 4 '14
the chat problem and inage problem is a conflict with speed plugin and compose message plugin and the developers are working on a fix
please mark as solved 
Daisy Team
Daisy Aug 4 '14
Tammy, have you updated your Messages plugin to the latest build (mailbox.7206.zip). The problem you describe should be solved in the latest build.

Serkan, we will be very thankful if you avoid submitting the same problem to multiple topics. It makes our work harder and takes more time to investigate and solve the exact problem.
tammy harris
tammy harris Aug 4 '14
yes daisy is latest  and is bug in oabost plugin conflict with compose message plugin