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Error 500 on Customize Index Page [Solved] | Forum

Topic location: Forum home » Support » General Questions
Bhavika Rugnath
Bhavika Rugnath Aug 26 '14
Hello, whenever i click the "Customize Page" on the index page i get the Error 500.

How can i solve it?

The Forum post is edited by ross Aug 31 '14
ross Team
ross Aug 26 '14
What kind of 500 error. have you tried to enable debug mode? 
Bhavika Rugnath
Bhavika Rugnath Aug 27 '14
even enabling debug mode i only get


Error 500
Internal Server Error.

ross Team
ross Aug 27 '14
You will need to contact your hosting provider support team to resolve the issue as this is server related one. 
Bhavika Rugnath
Bhavika Rugnath Aug 28 '14
i dont think so ross, because i only have this erro rwhen i click the "Personalize this page" option
ross Team
ross Aug 28 '14
Internal server error, it has nothing to do with the software. Can you please provide a screenshot of the error page?
tammy harris
tammy harris Aug 30 '14
did you just enable debug and not dev mode
Bhavika Rugnath
Bhavika Rugnath Aug 30 '14
i enabled the 3 options
tammy harris
tammy harris Aug 30 '14
no just do one 

enable debug
The Forum post is edited by tammy harris Aug 30 '14
Bhavika Rugnath
Bhavika Rugnath Aug 30 '14
Thanks Tammy


Here is the real error screenshot

Bhavika Rugnath
Bhavika Rugnath Aug 30 '14
Issue solved. Thank you
Wilson
Wilson Aug 30 '14
hey Bhavika Rugnath,

Can you explain how you fixed it for others here that are having the same issue?

Wilson
Bhavika Rugnath
Bhavika Rugnath Aug 30 '14
i uninstalled the module social media sharing but some files were still there, so i deleted them and re-instaled the module
ross Team
ross Aug 31 '14
Alright, thanks for letting us know. I'm going to mark this post as Solved then.