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Plugin doesn't backup! - Oxwall Backup Genie | Forum

Andreas L.
Andreas L. Oct 24 '14
After setting remote folder to 777 and increasing the PHP Memory Size to 120 the plugin backup once and the stop working. Could you please help on this?
Purusothaman Ramanujam
You mean it backup only once?

Can you confirm if your cron runs?
Andreas L.
Andreas L. Oct 24 '14
Yes, backup only once!

My cron run fine

Purusothaman Ramanujam
When did the backup was done last time?
Andreas L.
Andreas L. Oct 24 '14
First and last time: 14.10.2014_21:57:05
Purusothaman Ramanujam
Does both of database and files backup present? Can you just enable database backup and disable file backup? If it does not run due to memory limit, this time it should backup.
Andreas L.
Andreas L. Oct 25 '14
On 14. Oktober it backup both. Database and files.

Now I disabled the files backup and will see whats happen.

The Forum post is edited by Andreas L. Oct 25 '14
Purusothaman Ramanujam
Sure.
Andreas L.
Andreas L. Oct 27 '14

Nope, it doesn't. Neither the database, nor the files.

My Cronjob runs.

Purusothaman Ramanujam
Can you PM me your site admin, url and cpanel/ftp details?
Fabian
Fabian Nov 4 '14
Hi!

I've installed Backup Genie and no Backup will be made.


I think I've done all settings right, but since a few days backup genie will not work... Whats the matter?

Purusothaman Ramanujam
Please creat a new post for your issues.

For your issues,

1) Is your cron running?
2) Does back up folder has 0777 access?
3) Increase php memory limit in admin settings of plugin.
Fabian
Fabian Nov 5 '14
1.) The standard oxwall community cron is running.

2.) Backup folder are set to 777

3.) I've already change the memory limit a few times before to find the problem.

Fabian
Fabian Nov 5 '14
I've found the problem now!

The Backup folder should not be in the install folder of oxwall installation.

Yesterday evening I change the backup folder to another destination on the server, outside the oxwall installation folder. Now the backup works correctly!

The Forum post is edited by Fabian Nov 5 '14
Purusothaman Ramanujam
You are right. Its already mentioned in the plugin section that the destination should be in different location for increase safety.
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